Tag: empathy
How Pharmacy Techs Show Empathy
September 30, 2015
5 Ways Pharmacy Techs Can Show Empathy Empathy is neither sympathy nor compassion. It is also not feeling sorry for a patient. Being empathetic means listening to the patient’s words, feelings, …
Becoming A Medical Assistant
January 24, 2014
MA Students to A Medical Assistant How is the "customer service" at your doctor's office? As a Medical Assistant instructor, it is one of my responsibilities to teach my students "customer …